Business report layout executive summary

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Business report layout executive summary

Conclusion Summary All of the organisations presented in this report, regardless of their size or income, have found a number of ways to manage the risk of violence to their lone working staff.

Key violence risks We asked the case study organisations what the key violence risks were, and how they identified them. In the main, they identified the risks by initially carrying out a risk assessment.

It was helpful to talk to staff and management about their experiences of violence; and draw on previous incidents of violence to help analyse the scale and nature of the problem. The most common key risks were: Alcohol and drug use, by clients and members of the public with whom the lone worker comes into contact.

Alcohol and drug use can make people aggressive and their behaviour unpredictable.

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Certain areas of towns or cities, eg town centres or council estates, were known to have a higher risk of violence. Nature of the job.

business report layout executive summary

In some jobs lone workers hold positions of power or authority over customers or clients which can cause resentment and cause people to be more aggressive. Clients or customer behaviour.

For a number of reasons, clients or customers can be highly emotional, unpredictable or aggressive. Other people or situations encountered whilst doing job. These include members of the public, youths and animals. Travelling, visiting homes and carrying money or equipment were also identified as key risks.

Consequences of violence We asked organisations what they thought the consequences of violence were. Effects on the individual Stress, anxiety, fear and depression.

Also resulting from having to deal with persistent verbal abuse. Often leading to long-term sick leave. For example, employees may sometimes feel partly to blame for violent incidents, or feel they have failed in some way.

Low morale and loss of confidence. Physical harm and injury. Leading to sick leave. Consequent impacts on the organisation Staff retention and recruitment problems.

For example, hearing about violent incidents may make the job less attractive to potential recruits; and experienced staff may leave a job if they no longer feel safe or able to cope. This can result from stress-related health problems or a physical injury following a violent incident.

Impact on the self-employed. Self-employed people could ultimately lose their livelihood and be faced with limited work choices. Most common successful measures We asked organisations to list the most successful ways of managing and preventing violence to their lone working staff.

This is how they responded: Training and information The provision of training and information was predominant. Conducting a risk assessment of the tasks of the lone worker was seen as essential. Employers need to find out if there is a problem, decide what action to take, take action, and review the action.

Some sort of personal safety or violence prevention training was provided by all organisations. Training was provided in-house or by an external organisation, and could be formal or informal. The key training messages conveyed were: Do not go into a situation if you feel at risk. Use conflict resolution or defusing techniques.Report writing is an essential skill in many disciplines.

Master it now at university and writing reports in the workplace will be easier. A report aims to inform and sometimes to persuade. They should be written as clearly and succinctly as possible, with evidence about a topic, problem or.

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Global Risks Sixth Edition